FREQUENTLY ASKED QUESTIONS
Welcome to our FAQ page, your go‑to resource for understanding how Litix Legal works. Whether you’re curious about pricing and flat‑fee billing, our streamlined legal process, when to engage an attorney, or the technology that powers our services, you’ll find clear, concise answers here. If you don’t see what you’re looking for, please don’t hesitate to call or schedule a consultation with our team. We’re here to help!
General Questions
What are your office hours?
We are open Monday through Saturday from 8:00 AM to 6:00 PM (Arizona Time). We understand how difficult it can be to handle personal legal matters during traditional business hours, so we strive to be as available as possible for our clients' busy schedules
How long is the initial consultation?
Initial consultations typically last 15 to 30 minutes, depending on the complexity of your legal matter. Our focus is on understanding your needs and providing valuable guidance, not watching the clock. We'll take the time necessary to determine if we're the right fit for your case.
When should I contact a lawyer?
It's best to contact a lawyer before problems arise, not after. But we are here for you when you need us! Check our Products Page for your particular situation. The earlier you involve legal counsel, the more options you have and the better we can protect your interests.
What is the typical process when I engage Litix Legal?
We've developed streamlined processes tailored to each type of case for maximum efficiency:
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Free Virtual Consultation: We discuss your needs and determine if we can help
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Clear Agreement: You receive a detailed scope of work and a flat-fee quote or hourly fee estimate
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Secure Payment & Contract: Complete engagement agreement and initial payment
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Efficient Legal Work: We handle your matter with regular communication
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Final Review: Closeout meeting to ensure everything is complete, with final invoice if applicable
Do you handles cases in all states?
We are licensed to practice law only in Arizona but if you are out of state call us to see if we are able to assist you or provide you with a referral.
How quickly can you start on my case?
Usually, we can begin work within 1-2 business days of receiving your signed agreement and payment. Rush services are available for urgent matters with appropriate scheduling.
Do you offer virtual consultations and services?
Yes! We conduct our consultations virtually and can handle many legal matters entirely online. This saves you time and allows us to serve clients more efficiently while maintaining the same high-quality legal work.
Billing & Payment Questions
What forms of payment do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover) and ACH bank transfers through our secure, encrypted payment system. We also accept traditional checks for certain services.
Are all off your service flat-fee?
We strive to offer transparent flat fees whenever possible. Examples include:
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Business formation (LLC, Corporation)
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Some contract review and drafting
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Estate planning documents (Wills, Trusts, Powers of Attorney)
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Employment Rights EEOC cases
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Other services depending on your needs.
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Monthly General Counsel Services
Some complex or ongoing matters are not available for flat fees and will be charged hourly. We will provide you with an estimate for these services but because it is difficult to anticipate everything that might arise during a complex case, estimates are not a guarantee or a fee cap. During your consultation we will clearly state whether or not you situation is eligible for a flat fee and that all pricing is clearly understood, provided to you in writing, and signed off on before we begin work.
When is payment due?
For flat-fee services, payment is typically due before we begin work. Monthly retainer services are billed in advance. For hourly matters we may require an advance deposit before work begins. All payment terms are clearly outlined in your engagement agreement.
What happens if my case becomes more complex than expected?
Our flat-fee quotes include reasonable variations in complexity but are limited to the scope detailed in your agreement. If your matter significantly exceeds the original scope, we'll discuss any additional fees upfront before proceeding. We believe in transparency - no surprise bills or scope creep without your approval.
Can I get a refund if I'm not satisfied?
We stand behind our work. If you're not satisfied with our services, we'll work to address your concerns. Refund policies vary by service type and are outlined in your engagement agreement.
Can I get a refund if I'm not satisfied?
We stand behind our work. If you're not satisfied with our services, we'll work to address your concerns. Refund policies vary by service type and are outlined in your engagement agreement.
Service Questions
Can you handle just a portion of my legal matter?
Absolutely! We call this "unbundled" or "limited scope" representation. You can hire us for specific tasks like:
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Document review only
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Contract drafting without negotiation
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Legal research and advice
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Consultation and strategy guidance
This approach saves you money while giving you professional legal help where you need it most.
What types of business formation do you handle?
We handle all common business formations including:
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Limited Liability Companies (LLCs)
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Corporations (C-Corp and S-Corp)
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Partnerships (General and Limited)
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Professional LLCs and Corporations
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Nonprofit organizations
Our flat-fee packages include basic entity formation, simple operating agreements or bylaws, and EIN and FinCen applications. Complex entities and partnerships are subject to hourly rates.
Can you help with employment law issues?
Yes! We help both employees and employers with:
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For Employees: Contract review, workplace discrimination issues, wage and hour problems, wrongful termination
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For Employers: Employee handbooks, hiring procedures, workplace policies, compliance audits
Do you create wills and estate planning documents?
Yes! We create:
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Simple wills
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Trusts
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Powers of attorney (financial and healthcare)
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Advanced healthcare directives
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Beneficiary designations review
Our estate planning packages are designed to protect your family and assets at every stage of life.
Do you handle real estate transactions?
We provide legal support for residential and commercial real estate transactions including:
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Purchase and sale agreement review
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Title issue resolution
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Contract negotiation support
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Landlord-tenant issues
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Zoning and Water issues
How if your contract review different from other lawyers?
Our contract review service includes:
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Plain English explanation of all terms
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Identification of potential risks and problems
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Practical advice that is tailored to your situation and not designed to create work
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Suggested modifications that protect your interests but don't kill the deal
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Comparison to industry standards when applicable
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Follow-up consultation to answer questions
Many contract reviews are eligible for flat fees.
What if you can't help with my specific legal issue?
If your matter is outside our practice areas or expertise, we'll refer you to qualified attorneys who are experienced in your specific need. We maintain relationships with excellent lawyers in various practice areas and will help connect you with the right counsel.
Do you use AI or automated tools?
We leverage technology to increase efficiency and reduce costs, but every legal document and strategy is reviewed and approved by licensed attorneys. Technology helps us provide faster, more affordable service while maintaining the highest professional standards. Please see our representation agreement for more details
How do we communicate during my case?
We communicate through your preferred method:
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Email for routine updates
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Phone calls for complex discussions
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Video conferences for consultations
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Text messaging for quick questions (when appropriate)
You'll never wonder about the status of your case - we believe in proactive communication.